Here is exactly what happens when Thetford Roofers carries out a roof repair in Lakenheath, from the first look to the final tidy-up.
Call any time. Calls are answered day and night and passed straight to our roofers.
Many homeowners hand over the job and hope for the best because they are not sure what a roofer should be doing at each stage. Knowing the process means you can ask better questions, spot if something has been skipped, and understand why a repair has been priced the way it has. This page walks through a typical pitched roof repair job from start to finish.
Thetford Roofers carries out roof repairs for homeowners in Lakenheath and across the surrounding area, including Thetford and Watton.
Before anyone goes up a ladder, the roof is assessed from the ground. A pair of binoculars helps here. The roofer looks for visible slipped, cracked or missing tiles or slates, any ridge tiles that have shifted, mortar that has fallen away from the verge, and the condition of visible flashings at chimneys or abutments. This first look establishes whether the fault is obvious or whether a closer inspection is needed to find it.
If you have noticed a ceiling stain or a damp patch indoors, this is the point to describe where it is and when it appears. Whether it shows up after every rain or only in heavy downpours helps narrow the search. A fault that only leaks in very heavy rain is often a failing underlay lap joint or a tile that is only marginally out of position, rather than an obvious gap in the roof.
Access to a pitched roof requires proper equipment. Ladders must be tied off or footed, and on steeper pitches a roof ladder, also called a cat ladder, is used to distribute weight across the tiles rather than concentrating it on a single course. Walking directly on tiles without a roof ladder risks cracking them, particularly on older concrete or clay plain tile roofs where the tile nibs can be brittle.
Once on the roof, the roofer starts at the section most likely to be the source of the problem. If the ceiling stain is in an upstairs bedroom, the search begins at the roof slope directly above and works outward from there, checking the ridge, the flashings and any junctions in that zone first.
This is often the most time-consuming part of the job, and it is where experience counts most. Roof leaks rarely fall straight down from where water enters. Water gets in at a fault, then travels along a rafter, a batten or a fold in the underlay before dripping into the ceiling space. The mark on your ceiling can be a metre or more away from the actual entry point.
The roofer checks the following in sequence:
Once the source is confirmed, photographs are taken before the repair begins. This matters because once the fault is fixed it can be hard to show a customer where the problem was. A photo taken on the roof is useful both for your own records and for any future reference.
The repair itself depends on what was found. Common repairs at this stage include:
While on the roof, the area around the repair is checked for any other faults that are developing. A slipped slate is often not the only one. If the nails holding one slate have corroded, the same is likely happening across the slope. Ridge mortar that has failed in one section is usually failing in others too.
Any additional concerns are noted and included in the written report provided at the end of the job. This report tells you what was found, what was done, and what else on the roof may need attention in the near future. It is useful to have this in writing before problems develop further.
At the end of the job, any broken tiles, old mortar, cut lead or other debris is cleared from the roof and from around the base of the property. Gutters are checked to make sure nothing has fallen in during the work. The customer is then talked through what was found and what was done, and the written report is provided.
If a leak has been the reason for the call, it is worth checking the affected interior area again after the next significant rainfall. Most repairs resolve the problem immediately, but if a building has been leaking for some time there may be more than one entry point, and a second inspection may be needed once the primary fault has been ruled out.
We cover Lakenheath for the full range of pitched roof repairs, including slate and tile replacement, ridge re-bedding, flashing repairs and leak tracing. We also work in Thetford and Watton. If your roof is giving you cause for concern, call us to arrange a survey and we will tell you exactly what we find.
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Call any time. Calls are answered day and night and passed straight to our roofers.